Ritchel Lauron is a Support Engineer at Yoast B.V., dedicated to providing excellent support and solutions to customer issues. Before joining Yoast, she spent years working in the web hosting industry, initially in technical support and then as a Technical Support Supervisor. Her 14-year background in web hosting has been instrumental in honing her skills and expertise.
Ritchel’s journey with WordPress began when she used it primarily for troubleshooting customer issues, which sparked a deep interest in the platform and its community. Upon joining Yoast, her passion for WordPress and its vibrant community was further ignited. Since then, she has been actively involved in the WordPress ecosystem, participating in meetups and WordCamps, and volunteering at WordCamp Asia and local WordCamps. Her experiences with WordPress continue to inspire her professional endeavors and have significantly influenced her career.
In addition to her professional work, Ritchel is passionate about educating high school students. She has delivered presentations at local community outreach events on topics such as web hosting, WordPress, and SEO fundamentals. Her goal is to empower students with essential knowledge and raise awareness about the diverse opportunities available through WordPress, fostering understanding of the platform’s potential for personal and professional growth.